ASX-listed Flight Centre Travel Group’s flagship corporate travel division, FCM Travel, is providing thousands of Indian business travelers with technology tools housed in one central platform. Recognized as a distinctive business travel management firm, FCM’s extensive travel tech solution is developed according to the needs of both internal and external customers. Most recently, they established an “AI Centre of Excellence” to leverage AI for enhancing customer experiences, increasing employee productivity, and positively impacting the interactions between the human workforce and hands-on AI applications. The platform employs generative AI for personalizing travel experiences.
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