Mumbai-based FCM Travel, the flagship corporate travel division of the ASX-listed Flight Centre Travel Group, provides thousands of business travellers in India with technology tools integrated within one global platform. Known for its unique and comprehensive approach to business travel management, FCM Travel prioritizes both internal and external customers’ needs. Most recently, this has led to the establishment of an “AI Centre of Excellence,” which utilizes the power of AI to enhance customer experiences, increase employee productivity, and deepen the interaction between the human workforce and practical AI applications. Using generative AI, FCM Travel’s platform can personalize travel experiences to each individual’s preferences.
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