THE NEWS: Hopper Technology Solutions (HTS) will soon take over travel management for RBC, Canada’s largest bank, ending a twelve‑year B2B contract that Expedia Group had handled.
DETAILS:
WHY IT MATTERS: Securing RBC gives Hopper a foothold with Canada’s biggest financial institution, potentially reshaping B2B travel distribution in the market, while Expedia risks losing a key client and facing constraints on serving other banks.
FAQ
Which Canadian bank is Hopper set to manage travel for?
Hopper will manage travel for RBC, the Royal Bank of Canada, which is the largest bank in Canada, according to the announcement.
How long had Expedia Group been handling RBC’s travel program before Hopper’s takeover?
Expedia Group had been the travel manager for RBC for about twelve years before the contract is set to shift to Hopper Technology Solutions.
What recent change did Hopper experience with its main client prior to winning the RBC account?
Weeks before the RBC deal, Hopper’s primary client, Capital One Travel, reduced the level of its commercial relationship with Hopper’s B2B division.
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