Dan Blanchard, the Chief Technology Officer for IHG Hotels & Resorts, recently gave a presentation at HITEC sharing insights and lessons learned from his four years in this role, which sparked great interest. He revealed that IHG had been overly aggressive in the initial phases of developing its tech, with its infrastructure being unable to keep pace with countless ideas being put to test. This, in turn, led the hotel brand to step back and rectify some issues.
Approach Tours Takes Its All-Inclusive Model to the Water with New Cruise Portfolio
Leading senior Canadian travel operator Approach Tours has unveiled its new cruise portfolio, marking its expansion into ocean expedition and...
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