The airline was recognised for its user-friendly design and intuitive features, ensuring that travellers can access comprehensive, up-to-date information at their fingertips. The recently revamped website includes a price histogram to help customers make informed booking decisions, inspirational travel deals, a trip planner for easy destination selection, and a responsive mobile interface.
Its award-winning airline app stood out for its ease of use and features that simplify customers’ travel. From booking to in-flight services, the app integrates innovative functionalities that provide passengers with a smooth, efficient, personalised travel experience.
Allan Kilavuka, chief executive officer of Kenya Airways, said:…
