Nigeria Civil Aviation Authority (NCAA) under the leadership of Chris Ona Najomo is looking to achieve increased adoption of digital technology in air travel with a workshop on consumer protection and management.
Themed ‘Achieving Increased Adoption of Digital Technology in Air Travel Customer Complain Management: The Regulatory Perspective,’ the workshop looks to create a stronger interface between airline operators, aviation agencies and air travellers to enhance improved and effective communication between airlines and travellers.
The workshop also aims to examine ways to serve air travellers better and improve the relationship between passengers and airlines.
This is part…
