Qantas has unveiled a major update to how travel agents will access fares, launching a new distribution model in mid-2025. The flying kangaroo says the change reflects a global shift towards IATA’s New Distribution Capability (NDC) technology, promising significant benefits for agents and travellers alike.
From 1 July 2025, agents can choose between three options: the traditional EDIFACT system, Standard NDC, or Premium NDC (by invitation). Surcharge-free options will be available, alongside some ticket surcharges.
Qantas says the new system will offer more flexible fare options, better pricing and tools to personalise trips.
The airline has partnered with global distribution systems (GDS) Amadeus, Sabre and Travelport, alongside 10 certified technology partners, to support the transition.
The new NDC model replaces the current Qantas channel agreements, with training and support to roll out over the next six months to ensure a smooth changeover.