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New Amadeus U.S. study reveals technology is key to making experience of travel better

by Robert Van Pash (Editor)
December 13, 2024
in Travel Technology
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Rajiv Rajian, Executive Vice President and Chief Commercial Officer, Americas, Travel, Amadeus, said, “By delving deeper into the root causes of U.S. traveler frustrations, we can explore ways to overcome them, and technology has a big part to play.”


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  • Dealing with delays/cancellations (68%)
  • The combined cost of traveling (50%)
  • Coordinating travel between multiple people (47%)
  • Navigating security and border control at an airport (46%)
  • Finding suitable accommodations (38%)

However, when segmented by type of traveler, business travelers generally…

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