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Hype and reality of Gen AI in business travel – Image Credit Unsplash+
“Large language models are like a detective story,” said Matthew Newton, CWT’s VP and Chief Architect on a Business Travel Show panel in June 2024, “Gen AI allows you to predict the whodunnit.”
Indeed, it’s Gen AI’s ability to predict an outcome with accuracy that appeals to the masses at the moment. The future impact of AI is a leading topic of conversation on tech panels and at dinner tables the world over. Given the eye-popping speed, hype and investment that has gone into developing AI, some believe we’ve already become…