From fintech to fashion, many industries have recently
gone through a seismic digital transformation and a dramatic shift to modern
retailing. And, according to new research from Travelport, the travel
industry’s very own watershed moment could be just around the corner.
Using this
“outside in” approach, the findings offer broad perspectives that can help the travel
industry stay on par with expectations set by some of the world’s best
businesses, like Netflix, Venmo and Amazon. It also shares predictions for
travel retailing that are likely to shape big change in the coming months. Some
of the key findings include:
- “Consumer washing” is rife, and people are catching on
to it
Shoppers
are…
