The tools meant to streamline work can leave businesses stuck in a maze of messages, documents, and dashboards.
Super.com, a travel and finance platform on which customers can book hotels and earn cash and rewards, depends on various workspace platforms, including Slack, Confluence, and GitLab, to keep the business humming.
Hussein Fazal, Super.com’s CEO, told Business Insider that juggling systems often slowed down day-to-day tasks. Documents, datasets, and message exchanges were scattered across platforms, which made it difficult for teams to access what they needed when they needed it.
During the COVID-19 pandemic, the company decided to permanently switch to remote work, which Fazal said added an extra…
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