Travel has always been about the thrill of discovery, the allure of the unknown and the joy of experiencing different cultures. But in the 21st century, technology is revolutionizing the way we plan, experience and remember our journeys.
Inspiration for this month’s column came as I was returning from my most recent trip to the Pacific Northwest. I was fascinated by the automation Alaska Airlines had in place to improve the process of checking in and moving about an airport. When I arrived at the check-in area at SeaTac I was guided to the baggage tag printing area to print my tag. I started by scanning…
