Hays Travel’s tour op hits string of wave targets following relaunch

The targets were around support offered to agents, bookings and cruise launches at Vista which provides Hays Travel agents, Personal Travel Consultants and Independence Group members with product offering and support.

Vista’s head of sales Kathleen Molloy said the new 14-person cruise specialist team had attended training sessions and worked directly with cruise line partners to help them understand cruise products and achieve their goals. 

“Cruise is a priority area for Vista, so as well as improving our product offer, we also invested in a dedicated cruise sales team, equipped with the expertise to support the agents working with us, so that they in turn can meet their customers’ needs,” explained Molloy. 

“At the start of 2024 we had a massive 32 cruise lines available to sell and package through Vista. Our cruise specialists dove straight in – attending specialist training and working with our cruise line partners to fully understand their product.”