Ariel Cohen, CEO of Navan, details how their AI-powered chatbot Ava maintained exceptional customer service during the January 2023 blizzard-induced flight cancellations in the eastern U.S.
Reference:Source.

Photo Credit: Navan CEO and co-founder Ariel Cohen at Skift Global Forum in New York in 2023. Skift
Ariel Cohen, CEO of Navan, details how their AI-powered chatbot Ava maintained exceptional customer service during the January 2023 blizzard-induced flight cancellations in the eastern U.S.
Reference:Source.
Boutique Travel VC raises investment cap from $1.5M to $10M to lead rounds and support portfolio companies through growth Travel...
Read moreDetails© 2026 Travel Trade Today Ltd. All Rights Reserved. Use Constitutes Acceptance of Site Terms and Conditions & Privacy Policy. Void Where Prohibited By Law. Contact Us with questions/concerns/content removals.
© 2026 Travel Trade Today Ltd. All Rights Reserved. Use Constitutes Acceptance of Site Terms and Conditions & Privacy Policy. Void Where Prohibited By Law. Contact Us with questions/concerns/content removals.








