A new initiative to create standardised questionnaires for neurodivergent travellers aims to improve the travel sector’s service for this underserved market. As announced at WTM Africa 2025, the partnership between Tourism that Cares and Autism SA will provide guidelines to help hospitality providers better accommodate neurodivergent guests.
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“We’re on an intentional journey to create a standardisation of best practice in the industry so that every lodge has the same questionnaire. Every tour operator has the same questionnaire,” explained Lange, who has personal experience with neurodivergent family members. The new resource is in its infancy but would represent a significant step forward for inclusive…
