As the world observes International Day of Persons with Disabilities on 3 December 2024, we explore the significance of Universal Access (UA) in tourism and how it benefits all travellers.
Source: ©Andrea De Martin via 123RF
In an interview with Bronwen Auret, chief quality assurance officer of the Tourism Grading Council of South Africa (TGCSA), we dive into the importance of making tourism accessible for everyone, including people with disabilities.
Auret highlights the legal and moral imperatives behind Universal Access, the progress made by graded hotels and tourism facilities, and the emerging technologies enhancing accessibility in the tourism industry.
