Dehradun entrepreneur’s appreciation post for Emirates despite flight delay is viral

An entrepreneur from Dehradun posted an appreciation note for Emirates on X even though his flight was delayed by two hours that eventually led to him missing his connecting flight. “I have always preferred Emirates since last 16 years over any other airline,” Arvind Datta said in his now-viral post, citing the reason as their “customer-centric focus”.

In his post on June 10, Arvind said that his flight was delayed by two hours due to a “technical fault” in Delhi. Apart from him,…