According to a Vistara email communication sent to Club Vistara members on May 15, 2024, “The process of integration between Air India and Vistara is ongoing, while we await some regulatory approvals. As we work towards a merged, larger airline, Club Vistara will also merge with Air India’s Flying Returns.”
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Here is a look at what Club Vistara members should know about the integration with Air India Flying Returns, as per the email communication.
The Club Vistara program will continue to exist until the integration is complete. Upon completion of the integration process, your Club Vistara account will be migrated to Air India’s Flying Returns.
If you wish to opt out of this transfer, you can do so. If you choose to exercise this option, all your points, tier status, benefits, vouchers etc. will be honoured by Club Vistara only until the program exists.
If you do not opt out within 21 days of receiving this notification (May 15), in that case, the last date would be June 5. After this date, Vistara will begin the process of migrating your data to Air India’s Flying Returns program.Also read: Airline cancellation charges, refund comparison: Air India vs Indigo vs Spicejet vs Akasa Air
Tier Status – Your tier status will be assigned based on the cumulative points of both programs. You will be able to maintain, at least, your current Club Vistara tier status or get upgraded if you qualify basis the cumulative points. Going forward, the rules of Flying Returns will apply.
CV Points and Tier Points balance – On the day of migration, the CV Points balance and the Tier Points available in your account will be transferred to Flying Returns program at a 1:1 ratio. The points will remain valid for at least one year from the date of migration, even if they are due to expire sooner.
Future bookings using CV Points and Complimentary Flight Ticket vouchers –
All future bookings will be transferred, and you and your nominees will receive the revised flight details post migration.
Any changes to the existing bookings will be as per Flying Returns’ rules, post the migration.
Vouchers – All valid unutilized One-Class Upgrade vouchers and Complimentary Flight Ticket vouchers will be transferred to Flying Returns with the existing validity. The usage will be governed by the applicable program rules.
Co-brand Cards – Updates regarding Club Vistara Co-brand Cards will be shared in the coming weeks.
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