Air Canada

AI has been up to some strange things recently, but now it has worked in favour of one Air Canada...

Air Canada is on the hook for incorrect information that its artificial intelligence (A.I.) chatbot shared with a traveler recently,...

In a warning to global carriers adopting AI for customer service platforms, Air Canada lost a small claims court case...

Hiyah ZaidiPublished Feb 19, 2024, 12:56pm|Updated Feb 19, 2024, 1:07pm AI has been up to some strange things recently, but...

Air Canada has been held liable for “negligent misrepresentation” after its chatbot misled a customer about its bereavement travel policy.The...

Explained: Why Air Canada had to refund a customer misled by a chatbot | World News  Business Standard Read further. #AirCanada

Air Canada responsible for chatbot’s actions after all  CyberNews.com Read further. #AirCanada

If a chatbot lies to you, it’s not its fault – it’s the company that has “employed” it that is...

Air Canada turned profitable in Q4 of 2023 on international travel growth  Travel And Tour World Read further. #AirCanada