Air Canada

Shares of Air Canada (AC.TO) fell as much as seven per cent on Friday following the release of quarterly financial...

In an age where artificial intelligence (AI) and automated customer service tools are increasingly becoming the frontline of corporate communication,...

Air Canada is on the hook for $812.02 after its chatbot mistakenly told a customer that bereavement fares could be...

(Bloomberg) — Air Canada shares tumbled after the airline warned it may face higher operating costs in 2024 as it...

A Canadian tribunal has ruled that Air Canada must pay damages to one of its passengers for misleading advice given...

DALLAS — Air Canada (AC) has reported strong financial results for the fourth quarter and full year of 2023, meeting...

Published: Feb. 16, 2024 at 9:52 a.m. ET By Adriano Marchese Air Canada shares were lower Friday morning after the...

Artificial intelligence is all fun and games until someone gets hurt. A cautionary tale is making headlines in British Columbia...

An Air Canada chatbot told a customer he could receive a bereavement discount after traveling to his grandma's funeral.But the...