Air Canada

In an age where artificial intelligence (AI) and automated customer service tools are increasingly becoming the frontline of corporate communication,...

Air Canada is on the hook for $812.02 after its chatbot mistakenly told a customer that bereavement fares could be...

(Bloomberg) — Air Canada shares tumbled after the airline warned it may face higher operating costs in 2024 as it...

A Canadian tribunal has ruled that Air Canada must pay damages to one of its passengers for misleading advice given...

DALLAS — Air Canada (AC) has reported strong financial results for the fourth quarter and full year of 2023, meeting...

Published: Feb. 16, 2024 at 9:52 a.m. ET By Adriano Marchese Air Canada shares were lower Friday morning after the...

Artificial intelligence is all fun and games until someone gets hurt. A cautionary tale is making headlines in British Columbia...

An Air Canada chatbot told a customer he could receive a bereavement discount after traveling to his grandma's funeral.But the...

Air Canada reports smaller adjusted loss on resilient international demand  Nasdaq Read further. #AirCanada