Folio Finder: New API Enables Real-Time Guest Data Access Across Hotels
MIAMI – February 26, 2026 – Hapi, a leading hospitality data connectivity partner, has launched Folio Finder, an innovative product designed to streamline guest data management for hotel brands and technology providers. This new solution allows users to search and retrieve guest folios and invoice details across multiple properties and compatible Property Management Systems (PMS) through a simple, standard API.
About Hapi and Folio Finder
Hapi is a hospitality data connectivity specialist that aims to eliminate integration barriers, facilitating real-time collaboration between hotels and technology brands. By introducing Folio Finder, Hapi addresses a critical pain point in the hospitality industry: the fragmented distribution of billing data across various systems and properties. This issue becomes increasingly problematic as hotel portfolios expand and technology stacks become more complex.
Key Features of Folio Finder
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Standard API Access: Folio Finder provides a standardized API that enables seamless integration between hotels and technology providers. This API allows for the instant retrieval of guest folios and invoice details, eliminating the need for manual data extraction and reducing operational inefficiencies.
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Cross-Property Data Retrieval: One of the standout features of Folio Finder is its ability to access guest data across multiple properties. This capability is particularly valuable for large hotel chains and hospitality groups with diverse portfolios, as it ensures consistent and up-to-date data management.
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Real-Time Collaboration: The solution supports real-time data access, meaning that hotel brands and technology providers can retrieve the most current guest information as soon as it is available. This feature is crucial for enhancing customer service, optimizing billing processes, and improving overall operational efficiency.
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Compatibility with PMSs: Folio Finder is designed to work with a wide range of Property Management Systems. By ensuring compatibility with these systems, Hapi enables hotels to leverage their existing technology investments while gaining the benefits of a unified data management platform.
Impact on the Hospitality Industry
The introduction of Folio Finder is expected to have a significant impact on the hospitality industry. By simplifying the process of accessing and managing guest data, hotels can improve their billing accuracy, reduce administrative burdens, and enhance the overall guest experience. This solution also positions hotels to better leverage data analytics for decision-making, personalization, and strategic planning.
Key Points
- Product Launch: Hapi introduces Folio Finder, an API-based solution for retrieving guest folios and invoices across properties.
- Standard API: The product offers a standardized API for seamless integration between hotels and technology providers.
- Cross-Property Data Access: Folio Finder enables real-time retrieval of guest data across multiple properties, addressing the challenge of fragmented billing data.
- Real-Time Collaboration: The solution supports real-time data access, ensuring that hotels and technology providers have the most current information at their fingertips.
- PMS Compatibility: Folio Finder is compatible with a wide range of Property Management Systems, allowing hotels to leverage their existing technology investments.
- Industry Impact: The launch of Folio Finder is expected to improve billing accuracy, reduce administrative burdens, and enhance the guest experience in the hospitality industry.
Organizations Involved
- Hapi: Hospitality data connectivity partner
People Involved
- No specific individuals mentioned in the article
Locations
- Miami: Location of the product launch event
Properties and Brands
- No specific hotel properties or brands mentioned in the article
Strategic Topics Discussed
- Integration barriers in hospitality technology
- Real-time data access for improved operational efficiency
- Standardization of APIs for hospitality data management
Named Solutions
- Folio Finder: New API product for guest data retrieval
- Property Management Systems (PMSs): Compatible systems for data integration
Market Context
- Industry report on hospitality technology integration challenges
- Survey on the need for standardized data access solutions in the hospitality sector
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