How Hotels Can Rethink PMS Training — LODGING
THE NEWS:
Priya Rajamani, SVP of client success, implementation, and support at Stayntouch, said that intuitive technology, self‑guided learning, AI‑powered training and ongoing education are emerging PMS training strategies that can help hotels onboard new employees faster amid persistent labor challenges.
DETAILS:
WHY IT MATTERS:
Accelerated, technology‑driven onboarding can reduce the time and resources hotels spend training new hires, helping them maintain service quality and operational efficiency despite ongoing staffing constraints.
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