UN Tourism Innovates in Sector Education with the Launch of the First WhatsApp-Based Courses
THE NEWS:
Participants who complete all modules will receive a joint certificate from UN Tourism and Fundación Mahou San Miguel.
DETAILS:
WHY IT MATTERS:
The mobile‑first, WhatsApp‑based format and focus on sustainable practices aim to upskill hospitality staff who have limited time, helping them improve service quality and boost the visibility of local products.
FAQ
Who issues the certificate for the WhatsApp‑based hospitality course?
UN Tourism and Fundación Mahou San Miguel jointly issue the certificate awarded to participants who finish all modules, confirming completion of the training and recognising proficiency in management, digital marketing, customer loyalty and sustainable practices.
What topics are covered in the programme’s short lessons?
Short lessons in the programme cover day‑to‑day management, digital marketing, customer loyalty, sustainability, and practical approaches to promoting local products and experiences, giving hospitality staff practical tools to improve operations and market offerings while also emphasizing innovation, and globally raising the profile of regional specialties.
Who is the target audience for this hospitality training?
The course is designed for hospitality professionals, employees and entrepreneurs who seek to enhance management practices, improve customer service, and integrate sustainable methods into their businesses, offering a mobile‑first, WhatsApp‑delivered format that fits limited‑time schedules, while also promoting local product visibility.
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