Let’s think about the connected trip, from the customer perspective, says OAG’s Filipov

Fresh from attending his first aviation conference, after four years away from travel, Filip Filipov, chief operating officer of OAG, is as excited as he was when he first got into the digital travel space in 2009 as “a bright-eyed kid from Bulgaria”.

“It’s wonderful to be back,” said Filipov, over butter chicken and naan at a local hotel in Singapore, where incidentally…