Achieving a high level of on-time performance (OTP) is a complex task and depends on many factors, not least the time of year. This is why annual OTP reviews often lack context and may not reflect the broader dynamics at play. A strong performance in one part of the year might be overshadowed by challenges in another, leading to an oversimplified assessment.
January has always been one of the more challenging months for on-time performance (OTP) as weather events around the Northern…





























