Inside Sabre’s NDC terms and conditions: Travel Weekly

Q: Sabre has sent our travel agency a new document that will govern our access to NDC bookings in the Sabre GDS. The new document is titled “Global Agency New Distribution Capability Program General Terms and Conditions.” Our Sabre rep told us that we must sign in order to continue to make NDC bookings through Sabre. I have a bunch of questions about these terms and conditions. Does it form part of our long-term Sabre contract that we signed last year? Is there anything in the terms and conditions that we should object to or try to change?

A: The NDC terms and conditions form is an agreement that is not part of your main Sabre agreement, which is called either the Sabre Subscriber Agreement or Sabre Customer Agreement. So any contract protections that you already have do not apply to NDC bookings.

The NDC terms and conditions are different from every Sabre agreement I have ever reviewed. For example, all other Sabre agreements specify the commercial terms right in the…