The District Consumer Disputes Redressal Commission-VI, New Delhi bench of Poonam Chaudhry (President), Bariq Ahmad (Member) and Shekhar Chandra (Member) has held Air India liable for deficiency in services for significant inconvenience caused to the Complainant due to the cancellation of a flight and the subsequent loss of baggage.
Brief Facts:
The Complainant, along with her family and two other families, planned a trip to Munnar, Kochi in Kerala and booked tickets to travel…














