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A recent viral post by a disgruntled Air India passenger has drawn widespread attention to the airline’s service standards. Vineeth K, a traveler, who shelled out approximately ₹5 lakh for a round-trip ticket, detailed a nightmarish experience marked by subpar service and inadequate facilities.
The journey began with a disheartening sight: seats so worn out that the cushioning was practically non-existent. The passenger reported a significant lack of cleanliness, with stained seat covers,…
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