OTA's

The Voice Of Customer Analyst will implement processes to measure Customer Effort Score, analyze customer data, collaborate with teams to...

New Delhi: Customers today want to be served with personalized ads but dislike it when advertisements become extremely precise, as...

Have you ever had a French hotelier accuse you of, um, stinking up the place? I have … and it’s...

Those using booking.com to book their holidays or accommodation are being warned they could be targeted with emails or messages...

Thailand, January 13, 2025 — Yana Villas Hua Hin, a luxury beachfront resort in Thailand, has announced that it has...

As Londoners, sometimes it can be easy to forget that this city is one of the planet’s biggest tourist destinations....

During a session, Rajesh Magow, Co-founder and Group CEO of MakeMyTrip and Vice-Chairman of IAMAI, recently said, “The digital revolution...

Holidaymakers have been warned to watch out after hundreds of Booking.com customers fell victim to a hotel payment scam with...

TRYING to decide on your next holiday destination can be a tricky decision, with passenger numbers hitting an all time...