With Canary’s AI Guest Messaging, Omni will use SMS, WhatsApp and other preferred channels to communicate with guests instantly across 100+ languages.
Canary Technologies partners with Omni Hotels & Resorts to enhance in-stay guest experience
Omni Hotels & Resorts, operating in over 50 destinations across the United States, has partnered with Canary Technologies to modernize guest interactions and streamline operations through its Guest Experience Platform. The collaboration aims to provide more personalized stays for guests across Omni’s portfolio using SMS, WhatsApp, and other preferred channels in over 100 languages.
Key Points:
– Omni Hotels & Resorts is a hotel brand operating in more than 50 unique destinations across the United States
– Canary Technologies provides a Guest Experience Platform for Omni Hotels & Resorts
– The platform enables personalized guest interactions through SMS, WhatsApp, and other preferred channels in over 100 languages
– Omni Hotels & Resorts will leverage Canary’s technology to modernize guest access to information and reduce staff workload on repetitive tasks
– The partnership aims to create more connected and personalized stays for every guest
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